Refund and Return Policy

Our process for reviewing problems with items purchased through MUJADATA STORE.

Last updated: 2 November 2026

1. Report Within 24 Hours

If an item is damaged, faulty, incorrect, or materially different from its product description, the customer must report the problem within 24 hours after receiving the item.

Customers should submit their complaint through our Report a Problem page. Include the order reference and a clear description of the issue.

2. How We Review Complaints

1. MUJADATA STORE receives the complaint and reviews the information provided.
2. We may contact the customer and seller to request further information or evidence.
3. The seller's payout for the disputed order may remain on hold while the complaint is being reviewed.
4. After considering the available information, MUJADATA STORE decides whether a refund, replacement, or another appropriate resolution should be offered.

3. Customer Responsibilities

Customers must provide accurate information and any reasonable evidence requested during the complaint review.

4. Seller Responsibilities

Sellers must respond to complaints and cooperate with the review. They must provide truthful information about the product and order.

5. Refunds and Replacements

Submitting a complaint does not automatically guarantee a refund or replacement.

MUJADATA STORE will consider the circumstances and available information before deciding the appropriate resolution.

We will communicate the decision and any next steps to the customer and seller involved.

6. Contact Customer Support

Email: mujahidinusah844@gmail.com

Phone: 0248096434

WhatsApp: Contact us on WhatsApp